Shaanxi Yuwangtang Biology Technology Development Co.,Ltd
call us on: +86-29-86270801
About Us
Shaanxi Yuwangtang Biology Technology Development Co.,Ltd
FAQ
Home > FAQ

1. How do I Make An Order?
Simply contact our office by email info@sxywtsw.com or telephone 0086 29 86272586. We will connect you with one of our account managers who will be happy to assist you with your order.

2. What is the MOQ (Minium Order Quantity)?
Our MOQ is 1 kg. While it would depend on the product you are looking for. For each order, we will fully offer our support.

3. Can you provide Free Sample for testing?
Yes, we can provide 10g free sample for testing. Please get contact with inf@sxywtsw.com or click here leave us message.

4. What is your Delivery Time?
a. Products in stock usually ship within 2 workdays of your order being received and processed.
b. If a product is not in stock, turn around time varies but is generally about 5-15 workdays, depending on availability.

5. What is your Packaging?
a.  Aluminum foil bag: 1 kg/bag, 2kg/bag, 5kg/bag, with plastic bags inside, aluminum bag outside;
b.  Cardboard drum: 25 kgs/drum, with double layers plastic bags in, external use cardboard drums;
c.  Customized by customer.

6. What about the Shipping Methods?
a. For urgent and small order, UPS, FedEx, DHL, TNT, EMS are available;
b. For heavy weight, we offer consumers the methods to deliver the goods by air or by sea.

7. How about the Payment Methods?
We accept T/T, L/C for big amount, and Paypal, Western Union etc. for small amount.

8. How about the Quality of your products, and how to control it?
100% Quality Control from the beginning of each raw material, and in the each process of production, we has set up a quite rounded quality control system, and cooperate with the thrid party to guarantee each produt we offer. We promise to bring 100% natural products to consumers, and each product is testified before delivery. Our plant extract are in line with almost all the national consumption of health products and medicines quality specifications.

9. Which Coutries you export your product?
Mainly our customer in USA, Poland, England, Germany, India, Japan, Korea, Australia, ect.

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